That seems to have worked for several people. I just did this and my drive works again on Catalina! From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items.īefore updating your security settings, you’ll need to enter your password one more time before saving. How many times can I re-activate my license. It will then prompt you to enter your Passport password. Our product supports Core Storage on single disk only, and doesnt support Fusion Drive or FileVault configurations. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! If you dont want to type the password each time you connect the WD external drive to your PC, select Enable auto unlock for this computer (current user). I can’t access any of my files that I’ve got saved on it. It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. Here’s a link to the WD security download for Mac: kylelh June 1, 2017, 3:55am 1 Hello I was using my My Passport earlier today and it was working fine but now I’m trying to open it and it won’t work. I found this post on the WD forums, which appears to be discussing the same issue with the Passport not unlocking. The problem with WD Password is that you cannot retrieve the password once it is forgotten. Have you tried updating the hard drive’s software? 1 Posted: Options If you had used a password to secure your WD Password, you did it probably because you didnt want anyone else to see the contents which you had stored inside the WD Passport External HDD.
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